Issue causing log in failures

Incident Report for Waitwhile

Resolved

The issue has been resolved.
Posted Nov 16, 2023 - 03:09 UTC

Monitoring

We are monitoring the issues that our cloud provider is experiencing. We will continue to update as we know more.
Posted Nov 16, 2023 - 00:52 UTC

Update

Our cloud provider has acknowledged the issue. Their engineering team is working quickly to resolve this issue and will provide another update very soon.
Posted Nov 15, 2023 - 22:41 UTC

Identified

We are investigating an issue with spurious permission denied errors affecting multiple users. The issue is originating with our cloud provider and we are working with them to resolve it.
Posted Nov 15, 2023 - 21:55 UTC
This incident affected: Waitwhile Services (Waitwhile Web Application 2.0).