SMS Delivery Degradation From Twilio Toll-Free Numbers to US Carriers

Incident Report for Waitwhile

Resolved

This incident has been resolved.

Posted Nov 11, 2022 - 22:56 UTC

Investigating

Our SMS provider is experiencing an issue with delivery responses. SMS messages are sending but showing as pending in the Waitwhile platform. We are working with our provider to resolve quickly.

Posted Nov 11, 2022 - 22:25 UTC