SMS Delivery Degradation From Twilio Toll-Free Numbers to AT&T Carriers

Incident Report for Waitwhile

Resolved

This incident has been resolved.

Posted May 16, 2022 - 20:02 UTC

Update

We are continuing to work on a fix for this issue.

Posted May 14, 2022 - 21:14 UTC

Identified

The issue has been identified and our provider is working to implement a fix.

Posted May 14, 2022 - 21:12 UTC

Update

We are continuing to investigate this issue.

Posted May 14, 2022 - 21:11 UTC

Update

We are continuing to work with our SMS provider to investigate this issue.

Posted May 14, 2022 - 17:27 UTC

Investigating

We are currently working with our SMS provider to resolve the issue.

Posted May 13, 2022 - 17:26 UTC

This incident affected: External Connectivity (SMS Outgoing (Twilio Global)).