Twilio SMS is experiencing issues in the UK

Incident Report for Waitwhile

Resolved

This incident has been resolved.
Posted Apr 16, 2021 - 16:54 UTC

Monitoring

Twilio is observing successful SMS delivery to Vodafone O2 and Hutchison networks. We are monitoring to ensure full provider recovery.
Posted Apr 16, 2021 - 15:34 UTC

Update

Twilio is observing successful SMS delivery to Vodafone O2 and Hutchison networks. We are monitoring to ensure full provider recovery.
Posted Apr 16, 2021 - 15:28 UTC

Update

Twilio is continuing to experience high delivery delays. They are still investigating the issue. We will update as soon as we have more information.
Posted Apr 16, 2021 - 12:31 UTC

Investigating

Our SMS provider is experiencing high delivery delays resulting in the messages not being delivered when sending messages to Vodafone O2 and Hutchison networks. We are investigating with our provider and will update as soon as we have more information.
Posted Apr 16, 2021 - 11:05 UTC
This incident affected: External Connectivity (SMS Outgoing (Twilio Global), SMS Incoming and Delivery Status (Twilio Global)).